“I really enjoyed the CCMA training. It was informative, engaging, and delivered in a way that made the topics easy to understand. The trainer was very knowledgeable and brought the subject to life with practical sessions and real-world experience. The training materials were well put together and will be useful to refer back to in the future. Overall, a great couple of days and a worthwhile course”

“I just wanted to send an email to say a huge thank you for the training, “How to sell to the public sector ‘” I have received a lot of messages to say how interesting and valuable the training was and how the trainer was able to engage such a broad sweep of attendees from early careers to senior Commercial managers. We will most certainly look to arrange further training soon”

“Dr Ray Carter, the knowledge you have shared with us is priceless…….”

“I found the course inspiring, enlightening and empowering, because among other benefits it reveals the often overlooked but important issues that we encounter every day in the workplace and beyond, and then instilling best practice in ways to effectively manage and deal with them. The content of the course is also quite comprehensive and absolutely relevant to the Practitioner, and Dr Ray Carter’s practical approach in content delivery, brings it all to life and etches them in the memory. This course is highly recommended and I have already recommended it to a colleague”.

“The mini MBA course was engaging and intellectually stimulating with relatable topics and real-world examples that can be used directly in the workplace. The course material is easy to follow and prepares you well for the end of course exams. I would not hesitate in recommending DPSS for future courses for colleagues and friends”

“I have just completed the contract and commercial management course.  An extremely informative and useful course which has already improved my ability to operate as a commercial manager.  The knowledge gained from this course will allow me to improve the commercial and procurement functions of my employer”

“I thoroughly enjoyed the course; it was very well constructed and informant on all aspects of Commercial and Contract Management. Dr Ray Carter was an exceptional tutor, he delivered the course professionally and was very clear and concise throughout. I have certainly learnt a lot from the course which I will now utilise for my everyday role. I would recommend this course to anyone working with contracts, it gave an insight to so many areas of contracts, communicating with customers, tendering, negotiating and much more”

“I wanted to share my sincere thanks for the Mini MBA programme. The course was incredibly insightful and perfectly balanced strategy with practical theorems that I can immediately apply to my current role and future career. The delivery of the course material was excellent, engaging, clear, and very well-structured. Thank you for providing such a valuable learning experience. I would highly recommend any professionals looking to expand on their professional development to engage the services of DPSS”

“As someone who already holds an MBA and has ventured into the contracts field, I found the DPSS World Contract Management course extremely valuable. The case studies were excellent, and I particularly enjoyed analysing the legal and contractual arguments, facts, and language surrounding them”

The course was quite strenuous at times, especially considering it was delivered online alongside presentations, which can sometimes be challenging to stay engaged with. However, the presenter did an excellent job of keeping everyone attentive through engaging conversations, practical examples, and interactive case studies”

“The course covers all areas identified in the brochure. The DPSS tutor was exceptional in his delivery of the course and explains thing in a well thought out manner, The course was well structured, and the breakout groups were really useful. The daily tests were initially quite daunting but were a great way of identifying areas to review ahead of the multiple-choice exam, Despite not managing contracts in my role, the course raised my awareness and there were many compliance elements that I look to embed in my company. I will be applying the Best Practice in my role and look forward to feeding back in three months”

“The course was very good thank you. I thought our group was nice, the teaching was engaging, the pace was good. It consolidated and organised a lot of my existing knowledge and also bought in lots of new learning and ideas”

“I thoroughly enjoyed CCMP course, it was very well constructed and informant on all aspects of Commercial and Contract Management. Dr Ray Carter was an exceptional tutor, he delivered the course professionally and was very clear and concise throughout. I have certainly learnt a lot from the course which I will now utilise for my everyday role. I would recommend this course if you are working with contracts, it gave an insight to so many areas of contracts, communicating with customers, tendering, negotiating and much more”

“I just wanted to take a moment to express my sincere thanks for the fantastic course you delivered on Commercial & Contracting Management Practitioner. The content was not only highly informative but also practical, offering real-world insights that I feel confident applying directly in my role. In particular, I found the sections on the negotiating aspects of contracting to be extremely valuable. This has given me a new perspective and a set of tools I can use to navigate discussions more effectively and strategically”

“I recently had the privilege of attending a course led by DPSS trainer, and I must say it was an exceptional experience from start to finish. The trainer was a true expert in his field, and his passion for the subject matter shines through in every aspect of his training. From the moment the course began, he captivated our attention with his engaging presentation style and depth of knowledge. He had a remarkable ability to breakdown complex concepts into understandable, actionable insights, making the material accessible to learners.

 

What impressed me the most about the trainer with his personalization approach to our companies. He took the time to understand each participant’s background, using the course content to our real-life situations”

“I recently completed the Contract and Commercial Management Mini MBA course and couldn’t be more pleased with the experience. The course was exceptionally well-structured, covering all topics in a clear and engaging manner. Dr. Ray was outstanding – highly knowledgeable, approachable, and passionate about the material, which made every session both informative and genuinely enjoyable. The real-world insights and the practical examples brought the concepts to life, making complex topics easy to grasp and immediately applicable. I would highly recommend this course to anyone looking to broaden their business understanding of contract and commercial management in a dynamic and supportive learning environment.”

I recently completed the CCMP Practitioner course delivered by Dr Ray Carter and would highly recommend both the programme and Ray’s delivery. The course strikes an excellent balance between robust commercial theory and practical application, bringing complex contract and commercial concepts to life in a way that is immediately relevant to day-to-day business challenges.

Ray’s delivery style is engaging, clear and grounded in real-world experience. He creates an environment that encourages participation, challenge and discussion, which significantly enhances the learning experience. The content is well structured and builds progressively, ensuring that participants can confidently apply the principles within their own organisations.

What stood out most was the immediate value the course added. I have already started to apply a number of the concepts and frameworks in my role, particularly around supplier management, commercial governance and risk awareness.

Overall, this is a highly valuable course for anyone looking to strengthen their commercial capability, and Ray’s expertise and delivery are a key part of that experience.

“The course was really very good, lots of learning and certainly very relevant as we transition into taking more ownership of contracts from a SRM perspective. I spoke with most of my colleagues after and it was all positive; the breakout rooms, the competitive nature of looking at a case study and putting a case to the ‘opposition’, sharing our thoughts on managing contracts and techniques, different groups sharing their experiences with the class”

“Ray, who led the course, is extremely knowledgeable and the course is scattered with real life cases which help to drive the learning home.  I look forward to participating in more courses in the future.”

“I recently attended a course with DPSS and I was keen to learn more theory regarding SRM. I found the course really useful in terms of understanding negotiations styles, measuring subjective KPI’s and learning ways you can develop a win-win working relationship with suppliers and customers. The course was really well run, I was completely engaged throughout the whole course and I especially enjoyed listening to Ray’s real-life examples from around the world. I have finished the course feeling eager to learn more and would definitely recommend the course to others”

“Fantastic course which was professionally delivered with thorough teaching.  Personally taken the theory learned straight into my business which will no doubt produce many benefits. Would highly recommend for both people looking to expand their knowledge and also for people who require a refresher”

This is one of the few courses I have attend that has been so calm, accommodating (especially with my child care issues that week!) I really enjoyed the group work sessions and how you gently encouraged us all towards learning from you and from each other; getting us to think deeper into how our organisation operated and use and apply that live knowledge to the course. After the course, I feel more confident working my way around contracts and managing them with the greater knowledge I have garnished.  I am ever so grateful that I attended the course and will be recommending these to my colleagues”

“This course highlighted the pitfalls of stakeholder management and the differing perceptions of various groups involved throughout the contract journey. One of the key takeaways for me was understanding that no single role is solely responsible for the success of a contract; rather, successful contract management depends on effective collaboration, communication, and shared accountability across all stakeholders involved I was able to relate much of the content to the management modules I completed during my master’s degree, but this course served as a very useful refresher in understanding the principles of management woven into contract management. It also highlighted how these principles are applied in today’s business world to deliver sustainable, best-value-for-money agreements with fair and competitive contracts.”

“I participated in the Contract and Commercial Management Practitioner (CCMP) course with DPSS. Ray’s teaching style, coupled with his extensive knowledge, made complex concepts easy to grasp and relatable. The online content was also comprehensive and well-structured. Despite the training being conducted via Zoom, Ray facilitated effective collaboration among learners which helped to thoroughly understand the topics. The collaborative learning environment stood out to me, with group activities and discussions fostering a sense of camaraderie among participants, which significantly enhanced the overall learning experience. It was a pleasure to be part of such a supportive and interactive group. Grateful for the opportunity to attend this course and look forward to applying the skills acquired in my professional role”

“Fantastic course which was professionally delivered with thorough teaching.  Personally taken the theory learned straight into my business which will no doubt produce many benefits. Would highly recommend for both people looking to expand their knowledge and for people who require a refresher”

“What really stood out for me was the thoughtful structure and delivery of the course. The class size felt ideal—it allowed for meaningful interactions without being overwhelming. The pace was spot on, enabling us to fully absorb the material while keeping things engaging and dynamic throughout. I also appreciated how well-rounded the course was. Every topic we covered felt relevant and applicable, giving me a strong foundation to build on as I tackle new challenges in my work. Your ability to make complex concepts accessible and your enthusiasm for the subject made the learning experience both enjoyable and impact full. Thank you again for such an excellent training experience. I’m genuinely looking forward to finding opportunities to implement what I’ve learned and would highly recommend this course to anyone in a similar role.”

“What really stood out for me was the thoughtful structure and delivery of the course. The class size felt ideal—it allowed for meaningful interactions without being overwhelming. The pace was spot on, enabling us to fully absorb the material while keeping things engaging and dynamic throughout. I also appreciated how well-rounded the course was. Every topic we covered felt relevant and applicable, giving me a strong foundation to build on as I tackle new challenges in my work. Your ability to make complex concepts accessible and your enthusiasm for the subject made the learning experience both enjoyable and impact full. Thank you again for such an excellent training experience. I’m genuinely looking forward to finding opportunities to implement what I’ve learned and would highly recommend this course to anyone in a similar role.”

“Thank you for support throughout the course I found it really useful. As someone who is on the fringe of contract management and moving into that area it was great to have people on the course form different backgrounds as I felt that everyone brough something to the table from their past and current positions”

“I joined the course because I wanted more out of my career as a Contract Manager and I was not disappointed. The course content was well structured, very informative, and covered a wide range of areas including contract administration, supplier relationship management and procurement. Each module was engaging and provided practical examples I could apply directly to my work. The trainer was very knowledgeable and possesses a wide range of experiences in Contract management which made the learning experience even more enriching. Overall, I highly recommend this course and DPSS”

“I just wanted to say a really big thank you for everything. You where are fantastic!! I’ve enjoyed the course so much and our group was great. I have learnt so much and will start applying my knowledge on Monday”